SHIPPING

**Shipping Policy**

Thank you for shopping with Johnpierre. We are committed to delivering your orders accurately, in good condition, and always on time. Below is our shipping policy to ensure clarity on our shipping process.

 

### Shipping Rates & Delivery Estimates

**International Shipping:**
- **Standard International Shipping:** [Rate] - Estimated delivery time: 4 to 10 business days
- **Expedited International Shipping:** [Rate] - Estimated delivery time: 4 to 10 business days

*Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.*

### Order Processing Time

- All orders are processed within 2 to 4 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

### Shipment Confirmation & Order Tracking

- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.

### Customs, Duties, and Taxes

- Johnpierre is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

### Damages

- Johnpierre is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.

 

### Contact Us

If you have any questions regarding your shipment or need assistance, please contact our customer support:

info@johnpierre.net